The GJP StratOps Toolkit
Practical improvement requires more than recommendations.
The GJP StratOps Toolkit brings together structured operational tools designed to help organisations understand performance, identify constraints, strengthen governance, and sustain improvement.
Each tool supports a specific operational challenge and can be used as part of a wider consulting engagement or as a focused standalone intervention.
The emphasis is always on practical application, clear visibility, and better decision-making.
Capacity & Resource Planning
Understand whether your people, processes, and resources are capable of meeting current and future demand.
Tools include:
Rough Cut Capacity Planning
A structured RCCP tool for comparing expected demand against available operational and workforce capacity.
Supports:
Demand versus capacity analysis
Resource requirements
Capacity gaps
Scenario planning
Forward workload visibility
Decision-making around recruitment, overtime, and resource allocation
Typical outcome:
Improved visibility of future constraints and more informed capacity decisions.
Workforce Capacity Planning
A people-focused planning tool for understanding available hours, workload, utilisation, and resource requirements.
Supports:
Team capacity analysis
Skill and resource planning
Workload balancing
Availability and utilisation
Future resource requirements
Typical outcome:
Clearer understanding of whether workforce capacity is aligned with operational demand.
Equipment & Process Performance
Identify where equipment losses, process inefficiencies, and operational constraints are reducing performance.
Tools include:
Overall Equipment Effectiveness
A structured OEE calculator and dashboard that brings together Availability, Performance, and Quality.
Supports:
OEE measurement
Availability loss analysis
Performance loss analysis
Quality loss analysis
Trend monitoring
Equipment comparison
Improvement prioritisation
Typical outcome:
Clear visibility of where equipment effectiveness is being lost and where improvement effort should be focused.
Constraint & Bottleneck Analysis
A structured approach to identifying the point in a system currently limiting overall throughput.
Supports:
Constraint identification
Capacity comparison
Workflow analysis
Throughput improvement
Theory of Constraints application
Improvement prioritisation
Typical outcome:
Improvement effort focused on the part of the system that has the greatest impact on overall performance.
Operational Maturity Assessment
Understand how mature your operational management system is and where capability needs to develop.
Tool:
Business Maturity Assessment
A structured maturity assessment covering key operational dimensions such as:
Leadership
People
Process
Governance
Performance
Risk
Continuous improvement
Change capability
The assessment creates a structured view of current maturity and highlights where capability gaps may be restricting performance.
Typical outcome:
A maturity baseline, prioritised capability gaps, and a practical development roadmap.
Gemba & 5S
Build improvement around what is actually happening where the work is performed.
Tools include:
Gemba Walk Framework
A structured approach to observing operational work, engaging with teams, identifying issues, and tracking improvement opportunities.
Supports:
Workplace observation
Operational engagement
Issue identification
Action tracking
Leadership visibility
Continuous improvement routines
5S Workplace Assessment
A practical assessment covering:
Sort
Set in Order
Shine
Standardise
Sustain
Supports workplace organisation, visual management, safety, efficiency, and standardisation.
Typical outcome:
Better organised workplaces, clearer standards, improved visibility, and stronger continuous improvement discipline.
Project Management & Delivery
Turn improvement ideas into structured, controlled delivery.
Tool:
Integrated Project Management Framework
A project management tool that can support either Agile or PRINCE2-aligned delivery depending on the nature of the work.
Supports:
Project definition
Objectives and scope
Milestone planning
Action tracking
Risk and issue management
Stakeholder management
Governance
Gantt planning
Progress reporting
Senior leadership reporting
Typical outcome:
Improved project visibility, stronger ownership, clearer governance, and better control of delivery.
Risk, Assurance & Governance
Create clearer visibility of operational risk and strengthen the way controls are managed and reviewed.
Tools include:
Operational Risk Profile
A structured risk register designed to identify, assess, prioritise, and monitor operational risk.
Supports:
Risk identification
Likelihood and impact assessment
Control evaluation
Residual risk
Action ownership
Risk heatmaps
Leadership review
Assurance & Governance Framework
A structured approach to defining how operational controls, performance, and risks are reviewed.
Supports:
Ownership
Review frequency
Escalation routes
Control assurance
Management review
Leadership visibility
Typical outcome:
Clearer operational risk visibility, better control ownership, and more effective governance.
Leadership & Management Systems
Effective operational improvement depends on consistent leadership routines and clear management systems.
Tools include:
Standard Leadership Work
A structured framework for defining the recurring activities leaders need to perform to support operational control and continuous improvement.
Supports:
Daily, weekly, and monthly routines
Performance review
Gemba activity
Escalation
Coaching
Improvement follow-up
Leadership accountability
Leadership Balance & Effectiveness Review
A structured way to assess how leadership time and attention are distributed across key areas of responsibility.
Typical outcome:
More consistent leadership behaviours and stronger alignment between operational priorities and management activity.
Performance Dashboards & Senior Reporting
Provide leadership teams with the information they need without creating reporting for reporting's sake.
Tools include:
KPI Architecture
A structured approach to identifying which measures actually matter.
Supports:
KPI selection
Leading and lagging indicators
SQDIP structures
Target setting
Trend monitoring
Ownership
Escalation
Executive Performance Dashboard
A concise reporting framework designed for senior leadership.
Supports:
Performance overview
Risk visibility
Improvement progress
Project status
Capacity
Operational issues
Required decisions
Typical outcome:
Clearer reporting, fewer unnecessary measures, and better management decision-making.
Built Around the Operation, Not the Template
The GJP StratOps Toolkit is not designed as a collection of generic templates.
Each tool can be configured around the organisation, its operating model, its data, and the problem being addressed.
A typical engagement may involve one tool or several working together.
For example:
A Value Stream Mapping exercise may identify a capacity constraint.
RCCP can then quantify the gap.
OEE may identify equipment losses contributing to the issue.
Risk profiling can identify operational exposure.
Project management tools can structure the improvement programme.
Performance dashboards can monitor whether the change is delivering the intended result.
The tools work together as part of a wider operational improvement system.
Use the Right Tool for the Problem
Toolkit solutions can support focused operational reviews or form part of a wider GJP StratOps consulting engagement.
This allows organisations to start with a specific issue and expand the scope only where there is a clear operational need.
Typical applications include:
Operational health checks
Improvement workshops
Capacity reviews
Performance reviews
Leadership workshops
Risk reviews
Project mobilisation
Continuous improvement programmes
Turn Operational Insight Into Action
If your organisation needs better visibility of capacity, performance, risk, maturity, project delivery, or improvement activity, the GJP StratOps Toolkit can provide the structure needed to move from assumptions to evidence and from evidence to action.